Houston Electric Company Option as Your Retail Electric Provider - Welcome

Houston Electric Company is your straightforward, no hassle choice in electricity providers. Switching is easy, and our rate plans are designed to bring you the best value possible without sacrificing service excellence. We have a fanatical customer service department who would like the opportunity to exceed your expectations today!

Houston Electric Company serves residential and commercial customers within the State of Texas as a Retail Electric Provider and operates under a license with the Public Utility Commission of Texas. With our buying power and experience we can provide our customers with some of the best rates in the State of Texas. Our commitment to quality demands we provide the best customer experience available.

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Our team members have worked in deregulated markets all over North America as well as many international markets, and have worked in Texas' deregulated markets since the inception of deregulation in Texas in January of 2002. Experience is our most valuable asset. It differentiates us from our competition and allows us to provide superior products, pricing, services, and unparalleled customer satisfaction. We are excited for the opportunity to win your business! You should expect more from your energy company than a monthly bill. Check our electricity rates and experience the difference for yourself.

We are Your Electricity Provider or at least we would like to be!

Our Approach is Customer-Centric
We want to provide you with a complete, energy solution that meet your specific needs. During our first inquiry, we evaluate our customer's specific needs and then build our services around those needs. We believe this strategy is what sets us apart from other REPs in the commercial and residential energy markets. By combining the procurement of supply with various value-add services through our partnership networks, we are able to provide energy solutions to residential and commercial entities. We advocate a flat and customer-centric structure for your pricing model and believe this allows us to truly build genuine and long-term relationships with our customers.

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We care about its community and its future. Our Team Members volunteer their time and money to the Aid to Victims of Domestic Abuse organization in Houston, the Boys and Girls Clubs of America organization in Dallas, and the National Multiple Sclerosis Society, in addition to yearly donations by us to each of these very important organizations. cheap cheap We are a private, non-affiliated Retail Electric Provider ("REP") in the State of Texas and was founded by highly experienced energy executives with many years of combined experience in the , natural gas, and related industries. Our team implements advanced techniques in customer relations, service, sales, and marketing. We are team members have worked in deregulated markets all over North America and in many international markets, and have worked in Texas deregulated markets since the inception of deregulation in Texas in January, 2002. Experience is our most valuable asset. It differentiates us from our competition and allows us to provide superior products, pricing, and services, and unparalleled customer satisfaction. And we are excited about this opportunity to do so for you. We are committed to having the best customer service in the business. We utilize a Customer Service Plan that draws on best practices for all service industries and we use the most advanced electronic tools available – you can even Chat Online with us 24/7. Our friendly and knowledgeable customer service team is well trained, come from diverse, multi-cultural backgrounds, and are able to speak multiple languages including Spanish fluently. Our service function is goal oriented and performance is measured against specific goals at every customer interface point. Upgrades to our system are made on an on-going basis and so that we may continuously improve our performance for you. Customer feedback is openly and actively solicited, and we rely on you to tell us what is working (or not working) for you so that we may refine and perfect our track record with you. electricity We care about its community and its future. Our Team Members volunteer their time and money to the Aid to Victims of Domestic Abuse organization in Houston, the Boys and Girls Clubs of America organization in Dallas, and the National Multiple Sclerosis Society, in addition to yearly donations by us to each of these very important organizations. electricity Our Approach is Customer-Centric! We want to provide you with a complete, energy solution that meet your specific needs. During our first inquiry, we evaluate our customers specific needs and then build our services around those needs. We believe this strategy is what sets us apart from other REPs in the commercial and residential energy markets. By combining the procurement of supply with various value-add services through our partnership networks, We are able to provide energy solutions to residential and commercial entities. We advocate a flat and customer-centric structure for your pricing model and believe this allows us to truly build genuine and long-term relationships with our customers. electricity electricity We care about its community and its future. Our Team Members volunteer their time and money to the Aid to Victims of Domestic Abuse organization in Houston, the Boys and Girls Clubs of America organization in Dallas, and the National Multiple Sclerosis Society, in addition to yearly donations by us to each of these very important organizations. electricity electricity electricity electricity Our Approach is Customer-Centric! We want to provide you with a complete, energy solution that meet your specific needs. During our first inquiry, we evaluate our customers specific needs and then build our services around those needs. We believe this strategy is what sets us apart from other REPs in the commercial and residential energy markets. By combining the procurement of supply with various value-add services through our partnership networks, We are able to provide energy solutions to residential and commercial entities. We advocate a flat and customer-centric structure for your pricing model and believe this allows us to truly build genuine and long-term relationships with our customers electricity electricity electricity electricity electricity electricity electricity